Fees and Policies

Goalistic Therapy's fee structure is based on the NDIS Pricing Arrangements, with the current hourly fee of $193.99:

Initial Consultation: $484 (includes preparation, client background review, up to 40 minutes face-to-face, written consultation summary report, and may include phone calls to relevant stakeholders if therapist deems appropriate). 

Ongoing therapy sessions: $215 (includes preparation, up to 40 minutes face-to-face including in-person parent feedback, and written session summary which may include photos or videos).

Ongoing therapy sessions with an OT assistant (OTA): $145.42 (includes oversight by an occupational therapist for preparation, therapy planning, and reporting, up to 40 minutes of face-to-face time with the OTA, in-person parent feedback, and a written session summary which may include photos or videos). 

NDIS Review Report: $484 (includes client review time, written report time, and may include phone call or emails to relevant stakeholders). 

Functional Capacity Assessment: $1745 (includes preparation, in-depth background review, up to 80 minutes face-to-face, standardised assessments if required, comprehensive written report, and may include phone calls or communication to relevant stakeholders if therapist deems appropriate).

Initial Assessment: $969 (includes preparation, in-depth background review, up to 80 minutes face-to-face, standardised assessments if required, comprehensive written report, and may include phone calls or communication to relevant stakeholders if therapist deems appropriate).

Effective Date: 6th April 2023

At Goalistic Therapy, we are committed to protecting the privacy and confidentiality of your 

personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information of our clients, specifically children, in accordance with applicable privacy laws and regulations.

Information We Collect:

We may collect the following types of personal information from you:

a. Personal Identification Information: Names, birthdates, addresses, and contact details (phone numbers, email addresses) of the child and parents or legal guardians.

b. Medical Information: Health history, medical conditions, diagnoses, treatment plans, therapy progress notes, assessment reports, and other related information.

c. Financial Information: Medicare details, billing information, and payment records.

Collection of Information:

We collect personal information directly from the child's parents or legal guardians. In some cases, we may collect information from the child, but only to the extent necessary for providing the highest quality occupational therapy services and with the consent of the child's parents or legal guardians.

Use of Information:

We use the collected personal information for the following purposes:

a. Providing Occupational Therapy Services: To assess, diagnose, develop treatment plans, and deliver therapy services tailored to the child's specific needs.

b. Communication: To communicate with the child's parents or legal guardians regarding appointments, treatment progress, and other relevant information.

c. Legal and Administrative Purposes: To comply with legal obligations, such as reporting obligations, insurance claims, and billing.

d. Internal Operations: To monitor and improve the quality of our services, including staff training, research, and development.

Disclosure of Information:

We may disclose the child's personal information in the following circumstances:

a. Treatment and Referral: We may share information with other healthcare professionals involved in the child's care and treatment, including medical specialists and educational institutions.

b. Legal Obligations: We may disclose information as required by law, such as reporting child abuse, neglect, or when ordered by a court.

c. Consent: We will seek consent from the child's parents or legal guardians before disclosing personal information for any purpose not covered by this Privacy Policy.

d. Business Operations: We may share information with third-party service providers who assist us in delivering our services, such as IT support, billing, and data storage.

Security:

We implement reasonable security measures to protect the personal information we collect and store. These measures include physical, technical, and administrative safeguards to prevent unauthorized access, use, or disclosure of personal information.

Retention of Information:

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Parental Rights:

Parents or legal guardians have the right to access and update their child's personal information, request its deletion (subject to legal and contractual obligations), and withdraw consent for the collection, use, or disclosure of personal information.

Changes to the Privacy Policy:

We reserve the right to modify or update this Privacy Policy at any time. We will notify parents or legal guardians of any material changes by providing a prominent notice on our website or through other communication channels.

Contact Information:

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your child's personal information, please contact us at:

Goalistic Therapy

Central Coast

0421 840 864

info@goalistictherapy.com

By continuing to use our services, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Privacy Policy.

This Privacy Policy is effective as of the date first written above and supersedes any previous versions.

Goalistic Therapy Cancellation and Attendance Policy 

Individual Therapy Services

We take pride in our role as your child's therapist and strongly believe that effective therapy is consistent. We therefore create a personalised therapy program which involves reserving a dedicated time slot each week specifically for your child, where we will not offer this time to another child.

Cancellation fees, therefore, apply to missed and short-notice cancellations (two clear business days). Cancellation fees are dependent on the service being provided and are for 100% of the service. Goalistic Therapy may be able to provide other options to accommodate cancellations, such as an online telehealth or parent coaching session, though this will be up to the discretion of the company. 

This cancellation policy is aligned to the NDIS Short Notice Cancellations policy.

Absences of more than two consecutive weeks will result in your child's time slot being reallocated.

Individual Therapy Services- In School

The above policy applies to in-school services. Please be aware that though your child's therapy session may take place at school, it is the responsibility of the parent/caregiver to inform the therapist about any changes to the school or day schedule, not their teacher or school administration team. 

Group Therapy Services

Due to the nature of the service, if your child is unable to attend their group program for any reason, these sessions are unable to be rescheduled. 

Billing

Goalistic Therapy will bill for individual services automatically on a weekly basis, on the day of the session. Our group therapy sessions are billed at the start of the team for the full 10 weeks (adjusted to the school term).  In the event that your therapist is unwell, we will make every effort to find an alternative solution for your child's therapy that week, however note that you will not be charged if we are unable to find a suitable solution.